Services

Softboom offers four connected services: AI agents and voice assistants, AI automation and integrations, custom software (web, mobile, IoT) and cybersecurity, including penetration testing and AI security. We combine them to fit each project.

Services

  • Agents that answer, book, fill in and decide within the limits you set: on the phone, in chat and inside your business software.

    • Phone assistants They answer 24/7, book appointments, send WhatsApp confirmations and pass the calls that matter to a person. It is the technology behind yourang.ai, adapted to your case.
    • Operational agents They work inside your business software: they prepare files, reconcile data, chase whoever needs to reply and leave you only the decisions.
    • Team copilots Customer and case summaries, email and message drafts, search across company documents, voice notes turned into structured data.
    • MCP and API integrations MCP servers and APIs that let models work on your tools with authentication, permissions and an action log.
    Learn more: AI agents and voice assistants
  • Processes that run on their own: documents read, requests routed, systems that finally talk to each other.

    • Workflows between apps Self-hosted n8n, Zapier or dedicated code, with monitoring and automatic restart when something stops.
    • Integrations with your tools E-invoicing platforms, CRMs, calendars, WhatsApp, Meta and Google Ads, Stripe, Sendcloud: we connect what you already use.
    • Documents and images Reading invoices, PDFs and photos, recognising text and logos, generating production-ready files.
    • Follow-ups and campaigns Personalised emails and WhatsApp messages, reminders that go out at the right moment and stop when the customer replies.
    Learn more: AI automation and integrations
  • Web apps, mobile apps, business platforms and connected devices, designed around your process and not the other way round.

    • Web apps and business platforms Next.js and Django on PostgreSQL, multi-tenant when needed, with each customer’s data isolated from the others.
    • iOS and Android apps Flutter, React Native or native, with App Store and Google Play release and automatic updates.
    • Connected devices ESP32 firmware, MQTT messaging, remotely managed fleets and signed over-the-air updates.
    • Painless migrations We replace legacy software and bring along data, accounts and users’ habits.
    Learn more: Custom software
  • Penetration testing, AI system security and infrastructure built to hold up.

    • Penetration testing and vulnerability assessment Web apps, APIs, mobile apps and networks, following OWASP guides. Technical report with evidence and priorities, an executive summary and a retest after the fixes.
    • AI system security Direct and indirect prompt injection, data exfiltration, agent tool abuse, jailbreaks. Red teaming of your assistant and tailored guardrails, mapped to the OWASP Top 10 for LLM Applications.
    • Secure by design and infrastructure Threat modelling, code review, server and cloud hardening, secrets management, backup and disaster recovery, monitoring and release pipelines with automated checks.
    Learn more: Cybersecurity

How we work

  1. Listening

    A call to understand goals, processes, constraints and risks. It ends with a written proposal with phases, timeline and costs.

  2. Prototype

    A first working version, on real data where possible, to decide on facts before investing.

  3. Secure development

    Frequent releases, automated tests, threat modelling and code review at every step.

  4. Production and care

    Go-live, monitoring, updates and support. The software stays alive and under control.

Tell us what you want to build.

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